⏺️ Call Recording
Record inbound and outbound calls on demand or automatically for all calls on your account. Toggle recording mid-call using feature codes.
$0.01 / minute of recorded audio
What Is Call Recording on IsraelNumber?
IsraelNumber’s call recording feature lets you record any inbound or outbound call, either on demand during an active call or automatically for all calls on your account. Recordings are stored securely in your account portal and can be downloaded or reviewed at any time.
Recording is charged at $0.01 per minute of recorded audio — no monthly fee, no per-channel fee. You only pay for what you record.
Recording Modes
- On-demand recording — start and stop recording mid-call using feature codes. You decide call by call.
- Automatic recording — enable account-wide recording so all calls are recorded without any manual action. Configurable per account in the portal.
- Pause and resume — pause recording during sensitive parts of a call (e.g., credit card details), then resume. Keeps you compliant while maintaining records.
Compliance note: Recording laws vary by country and jurisdiction. Always consult local regulations and, where required, notify callers that the call may be recorded.
Call Recording Feature Codes
| Dial Code | Function |
|---|---|
| *1 | Start recording the current call on demand |
| *2 | Stop recording the current call |
| *92 | Activate automatic call recording for the extension |
| *93 | Deactivate automatic call recording for the extension |
| *101 | Toggle call recording on/off mid-call |
Accessing Your Recordings
- Log in to your IsraelNumber portal at newsip.israelnumber.com
- Navigate to the Call Recordings section under your account
- Filter by date, extension, or caller number
- Listen to recordings directly in the browser or download as audio files
- Recordings are stored until you delete them
Use Cases
- Quality assurance — review agent calls to maintain service standards
- Dispute resolution — keep a record of what was agreed in client calls
- Training — use real call recordings to train new team members
- Compliance — maintain records required by financial, legal, or healthcare regulations
- Order confirmation — record verbal orders or agreements for reference
Frequently Asked Questions
How much does call recording cost on IsraelNumber?
Call recording is charged at $0.01 per minute of recorded audio for both inbound and outbound calls. There is no monthly fee or setup cost — you pay only for what you record.
Can I record both inbound and outbound calls?
Yes. Call recording applies to both inbound calls (calls received on your virtual number) and outbound calls (calls made from your SIP extensions).
Can I enable automatic recording for all calls?
Yes. You can enable automatic recording in your portal settings, so every call on your account is recorded without needing to activate it manually per call.
How long are recordings stored?
Recordings are stored in your portal until you delete them. There is no automatic expiry. You can download recordings as audio files at any time.
Can I pause recording mid-call?
Yes. Use feature codes to pause and resume recording during an active call — for example, to avoid recording a caller’s payment card details.