📬 Advanced Voicemail
Per-extension voicemail with custom greeting recording and email delivery of messages — included free with every IsraelNumber virtual number.
✔ Free — No Extra Cost
What Is IsraelNumber Voicemail?
Every SIP extension on your IsraelNumber account gets its own voicemail mailbox automatically. Callers who reach a busy or unanswered extension hear your custom greeting and can leave a message. Messages are stored in your portal and delivered to your email as audio attachments, so you never miss a message — even when away from your phone.
Voicemail Features
- Per-extension mailboxes — each SIP extension has its own independent voicemail box
- Custom greetings — upload audio or record a personalized greeting via phone
- Email delivery — receive voicemail messages as audio file attachments in your inbox
- Portal access — listen to, download, and delete messages from your account portal
- PIN protection — set a PIN to secure remote access to your mailbox
- No storage limits — messages are stored until you delete them
Email to voicemail: Every voicemail message is delivered to the email address associated with your SIP extension as an MP3 attachment — useful if you’re on the road or away from your desk.
Voicemail Access Codes
Access your voicemail from any SIP device on your account using these built-in feature codes:
| Dial Code | Function |
|---|---|
| *97 | Access your own voicemail mailbox (plays messages, allows deletion) |
| *96 | Access another extension’s voicemail mailbox (requires their PIN) |
| *98 | Record or change your voicemail greeting from any SIP device |
How to Set Up Voicemail
- Voicemail is automatically available on every SIP extension — no activation required
- Dial *98 from your SIP phone to record your custom greeting
- To add an email address for voicemail delivery, go to your extension settings in the portal and enter your email
- Set your voicemail PIN in the extension settings to protect remote access
- Configure when callers go to voicemail using call routing (busy, no-answer timeout, or DND)
Use Cases
- Never miss a message — voicemail-to-email means messages arrive in your inbox even when your phone is off
- After-hours coverage — combine with Time Conditions to route calls to voicemail outside business hours automatically
- Remote team — each team member has their own mailbox on shared extensions without needing shared phone hardware
- Multiple languages — record greetings in different languages per extension for international teams
Frequently Asked Questions
Is voicemail free on IsraelNumber?
Yes. Voicemail is fully included at no extra cost with every IsraelNumber virtual number plan. Every SIP extension gets its own mailbox automatically.
How do I record my voicemail greeting?
Dial *98 from any SIP device registered to your account. Follow the audio prompts to record and save your greeting. You can also upload an audio file via the portal.
Can voicemail messages be sent to my email?
Yes. Add your email address to the extension settings in the portal and all new voicemail messages will be delivered as MP3 attachments to that inbox.
Can I check another person’s voicemail?
Yes. Dial *96 from any SIP device, enter the extension number and their PIN when prompted. This is useful for managers who need to monitor team mailboxes.
Is there a limit on voicemail storage?
There is no defined storage limit. Messages are retained until you delete them from the portal or via phone.