The Time Conditions Page

In the top menu, click Inbound → Time Conditions.

The Time Conditions List

Here you can see all existing time conditions, their creation date, and whether they’re currently active.

Creating a New Time Condition

Click Create and fill in the fields:

• Name — The condition’s name.
• Status — Whether the condition is active or inactive.
• Failover Condition — The destination the call routes to if no time rule matches.
• Start/End Hour — The hour range during which the rule applies.
• Week Day / Month Day / Month / Year — Defines the period during which the condition applies.
• Priority — The check order when multiple conditions exist (1 = highest).
• Extensions Call Type — The destination type (e.g., Queue, IVR, PSTN).
• Extensions Destination — The specific destination selected (which queue, which IVR, or number).

Editing an Existing Time Condition

You can add multiple rules with different priorities — for example, shifts, weekends, or special cases.

Testing the Condition

The condition will now appear in the list along with its status details.

Assigning a DID to the Time Condition

Go to Inbound → Local Numbers, select your DID, and assign it to the Time Condition.

Calls will now be routed according to the rules you defined.