Follow Me — Dynamic Call Forwarding
Route every call to your numbers wherever you are — a mobile, a landline, a SIP device, a PBX, or an IVR. Change your forwarding at any time, on your own, from the web portal.
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Every user on our network can change the call routing and forwarding settings of their own account.
| FWD | Forward AnywhereSend calls to your mobile, landline, SIP device, IP address, or any number worldwide. |
| | 1+ | Multiple DestinationsRing several destinations at once, or one after another, until the call is answered. |
| | PBX | Full PBX RoutingRoute calls to ring groups, queues, IVR menus, conference rooms, voicemail, and time conditions. |
| | WEB | Self-ServiceChange your destination whenever you need, instantly, through the account’s web portal. |
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Forwarding Options
In the portal, open your numbers list, click the Call Forward icon next to a number, and choose a Call Type. These are the available types.
| Direct Destinations | PBX Features | Special Services |
| 1 | DID-LocalForward the number to a local extension (SIP device) on your account. Enter the extension number only, for example 123456789. Your default extension is the number you first registered with. |
| | 2 | DID@IP/URLForward to a destination while controlling the header the receiving side sees — useful when you want to change how the number is displayed. Enter the value as: DID@destination |
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| 3 | Direct-IPForward the call to an IP address or domain, keeping the original Caller ID of the person who dialed. Enter an IP address or domain only. Learn more → |
| | 4 | Other NumberForward the call to a custom destination string, for example: user/1807599814@${domain_name},user/8305332967@${domain_name} |
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| 5 | PSTNForward to your own phone or any other number on the public phone network. Enter the number in international format (E.164). Forwarded calls are billed per minute by destination. Learn more → |
| | 6 | SIP DID — Multiple DestinationsThe Local call type can ring several destinations. A comma rings them simultaneously — the first to answer takes the call: 12345,78904 A pipe rings them one after another — if the first doesn’t answer, the call moves to the next: 12345|78904 You can combine commas and pipes in the same string. |
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Add-on call types, created under the Inbound tab. Once created, forward your number to them and select the one you want from the list.
| 7 | Ring GroupRing multiple destinations with one call — for example two mobile numbers at once, or a SIP device and a phone number together. Learn more → |
| | 8 | ConferenceCreate a conference room reachable by calling a number forwarded to it. Callers enter a PIN code to join. Learn more → |
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| 9 | QueueHandle many incoming calls on one number — ideal for call centers and hotlines. Calls are answered first come, first served. After each call, agents redial the queue’s Agent Dial Number to take the next one. Learn more → |
| | 10 | IVRAn automated menu that routes callers with keys 0–9 — for example “press 1 for Sales, 2 for Support”. Record your welcome message first by dialing 1800 from your SIP device. Learn more → |
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| 11 | Time ConditionRoute calls by day and hour — for example Monday to Friday, 9:00 to 17:00 to the office, and everything else to voicemail. Learn more → |
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| 12 | FOIPForward the incoming call to an external number that can receive fax transmissions. |
| | 13 | Access NumberTurn the number into a DISA service for two-stage dialing. Learn more → |
| | 14 | WebhookFor AI systems — define the call destination over the WSS protocol. Learn more → |
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Setup Guides
| FWD | Forwarding a New NumberStep-by-step forwarding setup. Learn more → |
| | RT | PBX Call RoutingAll routing features in one place. Learn more → |
| | $ | Call RatesPer-minute rates for forwarded calls. Learn more → |
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Frequently Asked Questions
Can I forward calls to my mobile phone?
Yes. Choose the PSTN call type and enter your mobile number in international format. Forwarded calls are billed per minute according to the destination — see Call Rates.
Can one number ring several phones?
Yes. Use commas in the destination to ring several destinations at once, a pipe sign to ring them one after another, or create a Ring Group.
Can I route calls differently outside business hours?
Yes. Create a Time Condition with your working days and hours, and forward the number to it.
How do I change my forwarding destination?
Log in to the web portal, open your numbers list, click the Call Forward icon next to the number, and choose a new Call Type and destination. The change takes effect immediately.